Copy of Shipping

Shipping Cost

 

Chunghwa Post
(Taiwan)
DHL
Free Chunghwa
Post
Shipping over
UK
x
£10
£120 (DHL)
EU
£5
£25
£80
US
£5
£25
£80
CA
£3.75
£25
£80
Asia
£3.75
£20
£80
Taiwan
Free
x
£0
Rest of the world
£5
 £25
£80



What about duty and taxes?

 

 All the listed prices for products, delivery costs and other costs include taxes and value added taxes.
Costs relating to delivery, freight or postage may vary and are added to each order.

- United States: Duty and taxes would be charged regarding on your regions.

- Australia, Canada, United Kingdom and Europe: We will try out best but orders may be subject to duties and taxes, and customers are responsible for these fees.

- International: Orders may be subject to duties and taxes, and customers are responsible for these fees.

Please note that Swhisper Jewellery does not have any control over duties and taxes.

We cannot advise as to what the costs will be, as they vary by country. For more information on these fees,

please contact your local customs office.

 

 

How long will it take to get my order?

 
Purchased items will be shipped from Taiwan.
We deliver to the following countries with Chunghwa Post (Taiwan) and DHL:

Chunghwa Post
(Taiwan)
DHL
UK
x
4-7 business days
EU
11-15 business days
4-7 business days
US
10-14 business days 6-10 business days
CA
11-14 business days 7-10 business days
Asia
6-7 business days
4-5 business days
Taiwan
1-3 business days x
Rest of the world
13-16 business days
  7-10 business days

 

All orders are made-to-order and typically take 7 days for production.
Please allow 7 days + delivery time after the day that you placed order for your order to arrive before contacting us.

 

NEW* Due to the Covid-19 crisis we ask that you please allow for possible delays.
*We disinfect all packaging materials and the products before shipped out to you.

 

If your order has not arrived after 30 business days, please send us an email to the address: chloe@swhisperjewellery.com and we'll track it down for you. 

 

 Wrong Delivery Address Entered


It is the customer's responsibility to enter the correct shipping address when ordering from our website. If you have placed an order and have put the wrong address, please contact us as soon as possible via email at chloe@swhisperjewellery.com If the package has been shipped with a tracking number issued, a £10 ‘return to sender’ fee and further £10 postage fee will be charged for all orders.

 


Parcels Returned to Sender/Failed Delivery


If a package was returned to sender due to "Delivery Attempted - No Answer", a £10 ‘return to sender’ fee and further £10 postage fee will be charged for all orders.